Access resources to help resolve top problems and how-to issues in Office 365.Update your OffCAT installation with new features or application fixes.Update your OffCAT installation with new detection rules.Use several reporting formats to view the scan results.Import an OffCAT (or OCAT) scan from another computer.Open a previously run OffCAT (or OCAT) scan on your computer.OffCAT uses the same BPA framework as OCAT, so if you've used OCAT, you'll feel right at home with OffCAT.įigure 1: Microsoft Office Configuration Analyzer Tool (OffCAT) 1.0 With OffCAT, you can take the following actions to help you detect possible problems with your Office programs or the Office programs on other computers you support (in a Help Desk capacity): With OffCAT v1, you can scan Access, Excel, Outlook, PowerPoint, and Word. There are many new features in OffCAT, but the biggest difference between the two tools is the ability to scan more Office programs than just Outlook. OffCAT was developed by the same team that put together OCAT, so it should be seen as the next generation diagnostics tool for Microsoft Office. If the Microsoft Support and Recovery Assistant can’t fix a problem for you, it will suggest the next steps and help you get in touch with Microsoft support.On March 8th, we released the Office Configuration Analyzer Tool (OffCAT) to the Microsoft Download Center, replacing Outlook Configuration Analyzer (OCAT), the original diagnostic tool for Microsoft Outlook. I can’t install, connect, or enable Dynamics 365 for Outlook.I’m having trouble opening or signing in to Outlook on the web.The Teams Meeting option isn’t shown or the Teams Meeting add-in doesn’t load in Outlook.Shared mailboxes or shared calendars don’t work.Outlook keeps saying “Trying to connect…” or “Disconnected”.

I can’t setup my Microsoft 365 email in Outlook.The Microsoft Support and Recovery Assistant offers the best solution for these identified problems: It can currently fix Office, Office 365, Outlook, and Windows problems. The Microsoft Support and Recovery Assistant (SaRA) works by running tests to figure out what’s wrong and offers the best solution for the identified problem. Let’s learn how to use the Microsoft Support and Recovery Assistant aka Microsoft SaRA in Windows to troubleshoot and diagnose Office, Office 365, Microsoft 365, Outlook, and Windows issues for your account in Windows 10, or Windows 11.

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